Services
Our growing firm offers a few services in Pittsburgh and Washington.
Our specialties are virtual CIO placements and Managed IT Services. Eastern Washington.
Security Management Solutions
IT Haven views the security of our client’s systems and data as being a top priority. We have a “multi-layered” approach in how we protect our clients.
From our hardware to the services we use and implement we are providing an extensive solution which has been strategically engineered to keep our clients secure.
In addition, we are keeping up to date with the current threats that are circulating and reviewing our solutions in order to maintain the highest level of security for our clients.
Our Services Include:
- Anti-Virus/Anti-Malware
- DNS Filtering
- Email Spam Filtering
- Encrypted Email
- Business Continuity Back-Up & Recovery
- Office 365 Back-Up
- Remote Monitoring Management
- Dark Web Monitoring
- HIPAA Compliance
- Password Management
Managed Services
IT Haven as an MSP (Managed Service Provider) offers individualized IT solutions for each client on an outsourced basis for small to medium-sized businesses. We deliver the technical expertise that small businesses need at a much lower cost than hiring IT staff. We recommend, install, and manage technology according to our Client’s objectives and core competencies while ensuring that critical data is safe.
FACT:
Nearly 70% of U.S. small to medium-sized businesses (SMBs) work with an IT service provider for some or all their IT needs.
What Is An MSP?
An MSP, or “Managed Service Provider”, is an IT service professional which small to medium sized businesses (SMBs) outsource their IT needs. MSPs are the guardians of IT, delivering ongoing monitoring and management of client applications such as email, web site, security and full IT infrastructure remotely. This is typically accomplished through remote monitoring services, which allows the MSP to keep tabs on the health of their clients’ IT environments, change and update systems, and troubleshoot problems.
MSPs closely monitor a wide variety of IT needs which businesses use.
some examples of these IT needs are:
- Web-Based Applications
- Desktop and Server Management Software
- Backup and Disaster Recovery
- Storage Management Tools
- Security Software
Small businesses outsource IT to ensure all their business systems, operations and networks remain up and running. Managed service providers take a proactive approach to IT. Rather than waiting for something to break or shut down, MSPs ensure a client’s IT infrastructure will avoid the majority of technical issues with the proper monitoring and management. This is huge, because IT related downtime can have a devastating impact on revenue and reputation—especially for smaller businesses trying to grow.
What would down time cost you?
To calculate what downtime could cost your company, use this link to our Partner.
vCIO
IT Haven’s Managed Service Clients receive an extensive amount of services from security to productivity to help their business operate efficiently. To further support our Clients, we meet on a regular basis to provide them with comprehensive knowledge. This knowledge is based on statistical information, such as past performance and current priorities in order to design a plan to best achieve their future goals. IT Haven’s guidance, strategic advice and feedback is a valuable resource to our Clients.
VoIP
VoIP is short for Voice over Internet Protocol and it’s pronounced as “voip.” VoIP is a way to use the internet for telephone calls. A major advantage of VoIP is that it allows for telephone calls all over the world without long distance or international charges.
Traditionally, a business will purchase a phone system (also known as a PBX), host the system at their premise, and provide separate phone lines to the phone system. This requires a significant investment into the phone system, maintenance costs, and service fees for the phone lines. With ITHaven’s hosted VoIP you simply connect business class phones to your Internet service, and use our cloud based infrastructure to deliver powerful communications and mobility features at a fraction of the cost.
Our Hosted VoIP service allows your company to use the latest and greatest cloud-based business phone features, while saving money on your total communications costs with our affordable call path pricing and zero maintenance costs. We also offer complete customization and additional upgrades to fit your company’s telecommunications needs.
Not Happy With Your Phone System?
We Can Help!