Your Trusted Cybersecurity Partner
Our Mission
At IT Haven, our mission is simple: to empower small and mid-sized businesses to thrive by combining robust cybersecurity, reliable IT support, and a personal touch.
We believe technology should work for you—not the other way around. That’s why we partner with organizations to reduce risk, improve productivity, and deliver peace of mind every day.
- Professional IT Solutions
- Experienced Team Members
- Award Winning Solutions Company
Cybersecurity & Compliance
Protect your business with advanced security solutions and expert guidance to help you meet regulatory requirements with confidence.
Managed & Co-Managed IT
Whether you need fully outsourced IT or extra support for your in-house team, we deliver proactive monitoring, helpdesk, and strategic expertise.
Cloud Solutions & Strategy
Secure, scalable cloud services to keep your business productive anywhere—plus the planning to make sure it all fits your goals.
A Proven Partner in
IT and Cybersecurity
Founded on more than 30 years of combined experience, IT Haven was built to be the IT partner we always wished existed—fast, friendly, and focused on real results.
With offices in Kennewick, Washington and Pittsburgh, Pennsylvania, we proudly serve clients across industries, from nonprofits to professional firms and construction companies.
Our team understands the pressures of modern business, the complexity of compliance, and the growing threats to your data. We’re here to make IT feel simpler, safer, and more strategic.
What We Believe
Our values aren’t just words on a page—they guide everything we do, from how we support clients to how we collaborate as a team.
- Integrity – the foundation of our actions. We uphold honesty and strong moral principles in all our dealings, ensuring trust and reliability.
- Teamwork – essential for achieving our goals. We collaborate effectively, valuing each member’s contributions and working together to achieve our goals.
- Harmony – Balancing tech and people to create ease in your operations.
Accountability – Owning every outcome, every time.
Vision – Planning for what’s next, not just today.
Engagement – Listening, collaborating, and following through.
Nurturing – Building lasting relationships and client success.
Meet the People Behind IT Haven
Paul Havens
Founder & CEO
Brian A. Poindexter
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Emanuel K. Shoemaker
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Nicholas O. Swafford
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Brian A. Poindexter
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Emanuel K. Shoemaker
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What Our Clients Say About Us
Why Clients
Choose Us
- 30+ Years of IT & cybersecurity expertise
- Local, responsive support teams
- Proven track record of compliance success
- Fast resolution times and proactive monitoring
- Personalized service and real relationships
Brandon Mayfield
President | Chervenell Construction